Note: If you're using a wireless DECT phone, enter the wired MAC address, not the wireless MAC address. MAC Address: Enter the 12-digit MAC address of the device.In the navigation menu, click Phone System Management then Phones & Devices.You can also import several devices at once using a CSV file. Prerequisites for managing phones and devicesįollow these steps to add a certified device, assign it to a user, and provision it. How to access the hyperlink of phone for quick troubleshooting.How to access one or more devices for management.How to assign multiple extensions to an analog telephone adapter (ATA).You can also add a common area phone that is shared by several users in your organization. Each user can be assigned up to 3 phones or devices. As the account owner or admin, you can provision and assign devices to users that require a phone or device.

Phone users can make and receive calls using the Zoom desktop client or mobile app. Note: Before adding a desk phone to the Zoom web portal, see an overview of the provisioning process.

Zoom sign in multiple devices